Shipping and Returns

The BARF Shop contracts a number of freight companies for shipping of hydrobaths within Australia to ensure that the most competitive quote is obtained. All hydrobath freight charges will be quoted upon application. All other products where possible are posted with Australia Post. Postage charges are calculated automatically for individual small items and the postage cost will be indicated in the description of the product, bulk items (more than one item) and large items will be calculated manually to ensure you are not overcharged postage. Please select quote request when purchasing large items and more than one item online.

Hydrobaths can be shipped overseas either by sea or air freight. Shipping costs will be quoted upon application. All other international orders will be priced prior to confirmation using Australia Post. All listed prices are shown in Australian Dollars and include a Goods & Services Tax of 10% (GST). International orders are tax (GST) exempt.

No returns will be accepted for goods which have been custom made to order. All other goods are subject to the following terms.

• We reserve the right to replace or repair goods proven to be defective in manufacture; provided that the cost of returning and re-delivering the items in question will be at the customers expense.
• Goods returned must be in original new condition.
• Products must be returned within 14 days of delivery date.
• No refund on freight costs.